Privacy Policy โ€” Delray Tire & Auto
๐Ÿ“ 90 N Congress Ave ยท Delray Beach, FL 33445 (561) 243-7904

Overview

Delray Tire and Auto ("we," "us," or "our") operates the website at delraytire.vybemedia.io (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit the Site or interact with our chat widget.

By using this Site, you agree to the terms of this Privacy Policy.


Information We Collect

We may collect the following types of information:

  • Contact information โ€” name, phone number, and email address you provide when using the chat widget or contact forms.
  • Vehicle information โ€” details about your vehicle that you voluntarily share when requesting a quote or service information.
  • Usage data โ€” pages viewed, time spent on the Site, referring URLs, browser type, and device type, collected automatically via standard web analytics.
  • Cookies โ€” small data files placed on your device to improve functionality and track usage patterns. See the Cookies section below.

How We Use Your Information

Information collected is used to:

  • Respond to your inquiries, quote requests, and appointment questions
  • Communicate service updates, specials, or follow-up reminders
  • Improve the content and functionality of this Site
  • Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.


Chat Widget โ€” LeadConnector / GoHighLevel

This Site uses a chat widget powered by LeadConnector (GoHighLevel). When you interact with the chat widget, your messages and any contact information you provide are transmitted to and stored by LeadConnector's platform on our behalf.

LeadConnector's data practices are governed by their own Privacy Policy. We use the information you submit through the chat widget solely to respond to your service inquiries and follow up as needed.


Cookies

This Site uses cookies for basic functionality and analytics. Types of cookies used:

  • Essential cookies โ€” required for the Site to function properly.
  • Analytics cookies โ€” used to understand how visitors interact with the Site (e.g., Google Analytics or similar tools).
  • Third-party widget cookies โ€” set by the LeadConnector chat widget when it loads.

You can disable cookies in your browser settings, though some features of the Site may not function properly as a result.


Data Retention

We retain contact and inquiry information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Chat and lead records in our CRM are retained for a reasonable period to support ongoing customer relationships.


Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this Site, please contact us and we will delete it promptly.


Your Rights

You may request to access, correct, or delete personal information we hold about you by contacting us directly. Florida residents may have additional rights under applicable state law.


Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


Third-Party Links

This Site contains links to external websites such as delraytireandauto.com and third-party review platforms. We are not responsible for the privacy practices of those sites.


Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of this Site after any changes constitutes your acceptance of the revised policy.


Contact Us

If you have questions about this Privacy Policy, contact us:

View Terms of Service โ†’